Terms and Conditions

Please read our terms and conditions below;

Note

  • In all cases it is important that you first contact us to detail your requirements and that we check availability and confirm pricing before you make payment.
  • Booking early is strongly encouraged as many tours and hotels are full at popular times of the year.
  • Your bookings are only guaranteed once you have received official vouchers from us. If you have any questions about vouchers please contact us immediately.

About Prices

Currency

All prices shown on this website are in Thai Baht [THB], unless otherwise stated.

Children’s Pricing

Where child pricing is shown, the price applies to persons : 4 – 10 years old.

Infants 0 – 3 years old travel free.

Adult Pricing

Persons aged 11 years and older are considered as adults and will be charged at the Adult price.

Not Included In The Price

Bank Fees, Currency Exchange Fees
The tour & package prices do not include any bank fees or charges nor any currency exchange charges.

National Parks Entry Fees
Many tours visit locations within National Parks. There are visitors fees for National Parks entry.
These fees are not included in the prices shown unless otherwise stated.
Please check with us for current National parks fees . These fees can change without notice.

Booking Process

Confirm Dates, Pay Deposit, Receive Vouchers

  1. Correspond with us about your tour or package requirements and to confirm dates, availability and pricing.
  2. When we have confirmed availability we will send you up to date pricing and the payment request.
  3. Make a deposit payment to us of 30% of the total amount.
  4. Within 24 hours of receipt of your deposit payment we will send an email to you confirming the booking and including a payment receipt and the necessary vouchers for your transfer, tour or package.
  5. Print out the voucher(s) ready to bring with you for collection by staff on each day of your transfer, tour or package.

Vouchers

Bookings are only valid with our official voucher.

Final Payment 70%

Tour Package With Accommodation

The 70% balance payment is payable to us at least 15 days before the date of your arrival.

Tour​s Without Accommodation

The 70% balance payment is payable to us in cash on the date of your arrival.

Deposit Payment Methods

Option 1

Payment by bank transfer or Transfer via ATM in Thailand.

Bank

Kasikorn Bank

Account Number

529-2–10553-5

Account Name

 Suchada Saton

Swift Code for International Transfers

KASITBK

Branch

Kasikorn Bank Krabi

After transferring money please confirm by sending to us a copy of the transfer slip;

Email

info@krabilocaltravel.com

Phone or message to

+ 66 (0) 842 144 445

 


 

Option 2

Payment by Western Union.

Please use the information below to make payment by Western Union.

Receiver First Name

Ms. Suchada Saton

Address

312/16 Uttarakit Road, Tambon Pak Num, Amphur Muang, Krabi. 81000

Contact Phone No.

+66 84 214 4445

After transferring money please confirm by sending to us copy of;

    • the MCTN Code,
    • sender name & last name

or

    • the payment sent receipt with details.

Send to our email:

info@krabilocaltravel.com

Cancellations and Refunds Policies

Bank Fees

Any bank fees incurred while processing refund payments will be deducted from the refund amount.


 

Tour Package With Accommodation

More than 30 days notice

No charge will be levied on cancellation made more than 30 days prior to the Check-In Date in Peak Season
(from 1 November to 31 January) or during Chinese New Year and Thai New year festival.

15 -30 days notice of cancellation

Cancellation made between 15 – 30 days in high season (from 1th November to 31 April) will be charged 30%
from the total amount.

7 -14 days notice of cancellation

Cancellation made between 7 – 14 days in high season (from 1th November to 31 April) will be charged 50%
from the total amount.

Less than 7 days notice of cancellation

Cancellation made between 0 day and 6 day(s) will be charged 100% of the total amount.

Terms of Cancellation and Refundable Amounts are subject to change depending on the hotel’s policies.


 

Tours Without Accommodation

More than 15 days notice of cancellation

Cancellation more than 15 days before date of service = full refund of deposit payment.

7 – 15 days notice of cancellation

Cancellation 7 – 15 days before date of service = charge 5% from deposit payment.

3 – 6 days notice of cancellation

Cancellation 3 – 6 days before date of service = charge 50% from the total price.

1 – 2 days notice of cancellation

Cancellation 1 – 2 days before date of service = charge 100% the total amount of the deposit payment.

No show

No show will be charged 100% from the total amount of the deposit payment.


 

In Case Of Bad Weather

No charge in case of bad weather and the trip could not operate.

You are allowed to change the date of service or choose other tour option in same price or get full refundable of deposit payment!

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